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1. How can I buy on Okygift ?

On our website (okygift.com), select the category that best matches the event, the person (age, gender) for whom you are looking for a gift. A series of gift items, specially selected for your beneficiary, will be presented to you. If you do not find what you are looking for in the selection, you have the possibility of exploring the entire catalog.

Click on "Add to basket" to access the summary of your order then identify yourself or create your account by indicating the address and the desired delivery date (that of the beneficiary or yours). Finally, choose your method of payment (secured by CB, bancontact or credit card) to finalize your order.


2. What does the Okygift gift catalog contain?

The Catalog contains a series of quality items selected by a team to meet your need for a gift idea.


3. Where can I buy Okygift gift items? . . .

On our website, you can order your gifts.


 4. Are gift items renewed? . . .

Yes, our selection of gift items is regularly updated with new products in order to offer you items that are always in stock.

 


6.   What payment methods are used by Okygift?

We accept common credit and debit cards (Visa, MasterCard, Bancontact).


5.  Are payments secure on Okygift?

Yes, payments are completely secure on our website. Your bank details remain confidential, we do not have access to them: when you pay online, it is stripe which, as a trusted third party, ensures the transactions via an encrypted and secure SSL protocol. If you are using a debit or credit card, payment information will be automatically encrypted when entered. If you pay by bank transfer, you will execute the payment in the secure environment of online banking systems.  


7. I received a faulty item, what should I do?

This is very rare but unfortunately defects can occur. In this case, please contact us by e-mail contact@okygift.com or by filling out the contact form. The following information must be communicated to us:
- Name of the person who placed the order
- Item name,
- The defect (+photo)
So that we can best respond to your request and get back to you as soon as possible.